The e-Marketplace (formerly the AgStore) is the online retail system made available to units, departments, counties, centers, stations and other Institute-related organizations. By incorporating eMarketplace into your marketing plan, your products or services are made available to a multitude of clients in the click of a button, allowing for instant, convenient purchasing. E-Marketplace provides a secure online market for the following items and services:
- Merchandise sales
- Registration for training classes and workshops
- Registration for special events and conferences
- Registration for 4-H camps and special 4-H events
- Educational software (CDs) sales
- Publications sales
- Orders for application materials
- Orders for product services
- Donations and gifts
Information About e-Marketplace/Frequently Asked Questions
How much does it cost to place items in eMarketplace?
Although all appropriate products and services are welcome, there are charges to consider when deciding to place a product for sale online. These charges are:
9.25% sales tax
If your product requires sales tax to be collected, tax numbers from exempt customers must be provided at time of purchase by the customer in order to receive tax credit. Sales tax is calculated and displayed in the total cost by eMarketplace.
5% administrative fees
3% average fee charged by MC , VISA and Discover credit cards;
1% technology fee to offset maintenance services;
1% Extension Dean’s office for support services
NOTE: Credit card and administrative charges, as well as shipping fees should be added to the price of the product before submitting it to be placed online.
How does the money get into my account?
Products are purchased online in a real-time basis, meaning the customer’s credit card is approved and charged upon completion of the transaction. After your product is purchased from eMarketplace, an email is generated to notify the appointed person in your department that a product has been purchased. If the product requires shipping, an email is generated to UTIA Pubs/Services Dept which processes shipment using your department "mail charge identification form". Each department is responsible for mailroom shipping charges incurred.
After daily settlements are completed by an Institute representative, line items appear in your department IRIS ledger and proceeds from sales are deposited directly into your specified account via IRIS. The department bookkeeper designated on the product registration form are responsible for reconciling sales with the settlement.
How do I place a product for sale with eMarketplace?
Listing the product is as easy as completing a form. An interactive product registration form is available on the Web at http://www.agriculture.utk.edu/it/product_registration.htm. Simply complete and click submit. Once received, a representative from the technology staff will contact you.
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